Midmark Diagnostics Group Products
SCOPE OF WARRANTY
Midmark Corporation dba Midmark Diagnostics Group ("Midmark") warrants to the original retail purchaser that it will repair or replace
hardware components of the IQ brand products manufactured by Midmark (except for components not warranted under "Exclusions") that are
defective in material or workmanship under normal use and service.
Midmark's obligation under this warranty is limited to the repair or replacement, at Midmark's option, of the applicable components. This limited
warranty shall only apply to defects that are reported to Midmark within the applicable warranty period and which, upon examination by
Midmark, prove to be defective. This warranty extends only to the original retail purchaser of a product, and is not transferable or assignable.
Midmark warrants to the original retail purchaser that it will repair or replace software contained within the IQ brand products manufactured by
Midmark (except for components not warranted under "Exclusions") if: (1) the media on which the software is furnished exhibits defects in
material or workmanship under normal use; or (2) the software does not substantially conform to its published specifications. Midmark does not
warrant that the software: (1) is error free; (2) can be used without problems or interruptions; or (3) is free from vulnerability to intrusion or
attack by viruses or other methods.
Midmark also agrees to provide the original retail purchaser with free software updates, if any, that become generally available to the public
within the warranty period stated, for the specific product owned by the purchaser.
APPLICABLE WARRANTY PERIOD
TThe applicable warranty period, measured from the date of delivery to the original retail purchaser, shall be as follows:
(a) One (1) year for all products and components (except for the products and components noted below, and components listed under
(b) Two (2) years for IQvitals® and IQvitals® PC devices
(c) One (1) year parts and labor for IQclassic® ECG devices (Three (3) years parts)
(d) Ninety (90) days for Compact Flash Cards and Secure Digital cards
(e) Ninety (90) days for ECG and Stress cables, and Holter Leads
(f) One (1) year for blood pressure cuffs and SpO2 sensor, and ninety (90) days for other accessories included in the IQvitals® or IQvitals® PC kit at
time of original purchase.
OBTAINING WARRANTY SERVICE
Warranty service must be obtained through Midmark. Contact Midmark Support Services d for warranty service inquiries or issues by phone at 1-
800-624-8950, Option 2, or via email at email@example.com.
It is the original retail purchaser’s obligation to arrange for delivery of a product to Midmark for warranty service, which delivery shall be at
original retail purchaser’s expense. It is also the original retail purchaser’s obligation to comply with the warranty service instructions provided
by Midmark. The original retail purchaser must provide Midmark with completed warranty registration information within thirty (30) days after
purchase in order to obtain the benefits of this warranty.
This warranty does not cover and Midmark shall not be liable for the following:
(1) defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering,
or failure to seek and obtain repair or replacement in a timely manner;
(2) products which are not installed, used, and properly cleaned and maintained as required in the Midmark "Installation" and/or "Operation
Manual" for the applicable product;
(3) products considered to be of a consumable nature;
(4) accessories or parts covered by the respective original manufacturers' warranty, including but not limited to treadmills, computers, printers,
scales, carts, mounting options, and carrying cases;
(5) charges by anyone for adjustments, repairs, replacement parts, installation, or other work performed upon or in connection with such
products which are not expressly authorized in writing in advance by Midmark;
(6) costs and expenses of routine maintenance and cleaning;
(7) representations and warranties made by any person or entity other than Midmark; and
(8) items provided through sales promotions.
MIDMARK'S ONLY OBLIGATION UNDER THIS WARRANTY IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS. MIDMARK SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR DELAYS,
INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OF DATA, LOSS OF USE, DOWNTIME, COVER, AND
EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES, PAYMENTS, AND BENEFITS.
No person or firm is authorized to create or approve for Midmark any other obligation or liability in connection with the products.
THIS WARRANTY IS MIDMARK'S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. MIDMARK MAKES NO
IMPLIED WARRANTIES OF ANY KIND INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS.
STATUTE OF LIMITATIONS
No action may be brought against Midmark for breach of this limited warranty, an implied warranty, if any, or for any other claim arising out of or relating to the products, more than ninety (90) days following expiration of the limited warranty period. In the event multiple warranty periods exist with respect to a product, the ninety (90) day period provided for herein shall begin to run from expiration of the warranty period for the component to which the claim relates.
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