By Jeanne Kraimer, Marketing Manager, Midmark RTLS
Midmark RTLS is fully committed to supporting our front-line caregivers and enhancing safety for all during this challenging time. We are offering the following services to our customers in response to the COVID-19 coronavirus pandemic:
Waived License Fees + Priority Services for Contact Tracing Reports
In a March 16, 2020 World Health Organization press briefing, Director General Dr. Tedros Adhanom Ghebreyesus stated, “We have seen a rapid escalation of cases of COVID-19. More cases have now been reported in the rest of the world than in China. We have also seen a rapid escalation in social distancing measures like closing schools and cancelling sporting events and other gatherings. But we have not seen an urgent enough escalation in testing, isolation and contact tracing, which is the backbone of the response.” (emphasis added)
To help customers establish contact tracing protocols and manage potential COVID-19 exposures within their facilities, Midmark RTLS is waiving software license fees and prioritizing customer requests for assistance with exposure reporting and contact tracing.
Depending on the current status of a customer’s RTLS installation, this may include one of several options:
Emergency Badge Orders
Should a customer wish to badge additional staff and/or patients to assist with exposure reporting and contact tracing, we have increased our inventory to meet demand. To help us ensure that we can serve all customers, please contact your Midmark RTLS Certified System Integrator or Midmark representative as soon as possible if you plan to order additional badges. Please understand that we may not be able to fulfill badge customizations at this time, especially for large quantities. Additionally, badge orders may be overnighted, however all battery shipments per federal regulations must be shipped ground. Information on badge cleaning for COVID-19 is available for Customers and System Integrators in our online Knowledge Base.
Thank you to all our loyal Midmark RTLS customers. We wish you continued good health and thank you for placing your trust in us.