Contact RTLS Technical Support

8:00am - 5:00pm ET Monday - Friday

Email: RTLSsupport@midmark.com

Phone (emergency situations/system down-level issues): 1-844-9SUPPORT (1-844-978-7767)

Case Management Login

Already a Midmark RTLS Certified Analyst or Technician? Log in here to submit your customer support cases.

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Technical Support Website Login

Find user manuals, troubleshooting documents, best practice guides and other helpful documentation on our Technical Support website.

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Create a Technical Support Website Account

Need to access our database of technical support documentation? Register here to set up an account for our Technical Support website.

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RTLS Education for Customers

Sign up for one of our hands-on, interactive courses at our Education Center in Traverse City for insights and education that you can apply to your facility’s RTLS.

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RTLS Education for System Integrators

Get certified as a Midmark RTLS System Integrator or brush up on your RTLS installation know-how by registering for a class at our Education Center in Traverse City.

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Join Our Mailing List

Stay up to date with the latest from Midmark RTLS! Subscribe to our email list to keep in touch.

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Meet Our RTLS Support Team