Contact RTLS Technical Support

8:00am - 5:00pm ET Monday - Friday


Phone (emergency situations/system down-level issues): 1-844-9SUPPORT (1-844-978-7767)

Technical Support Website Login

Find user manuals, troubleshooting documents, best practice guides and other helpful documentation on our Technical Support website.


Create a Technical Support Website Account

Need to access our database of technical support documentation? Register here to set up an account for our Technical Support website.


RTLS Education for Customers

Sign up for one of our hands-on, interactive courses at our Education Center in Traverse City for insights and education that you can apply to your facility’s RTLS.


RTLS Education for System Integrators

Get certified as a Midmark RTLS System Integrator or brush up on your RTLS installation know-how by registering for a class at our Education Center in Traverse City.


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Meet Our RTLS Support Team