This article provides information and steps to follow should a "side-by-side configuration" error appear when launching IQmanager® in a Windows 8 environment. See error message below:
To resolve the "side-by-side configuration" error, VC++ 2005 (x86) must be installed on the computer. This software package can be obtained from Microsoft's download site directly or from the IQmanager® installation media.
To install from IQmanager® installation media:
Locate and open the "Utilities" folder in the IQmanager® installation media.
Locate and install the "vcredist_x86.exe" file.
The "side-by-side configuration" error will be resolved once the installation is complete and the user will be able to launch IQmanager®.
If the steps described above do not resolve the "side-by-side configuration" error message, contact Midmark Support Services at 1-800-624-8950, option #2.