The date on the Midmark reports do not match the actual time the test was performed. This article describes the process for verifying and correcting the incorrect date.
Step 1:
If using the 'IQmark Diagnostic Workstation' software, validate the correct date format is selected. (i.e. mm/dd/yyyy, dd/mm/yyyy, etc.)
Click on the 'IQmark Diagnostic Workstation' icon on the computer desktop > 'Configuration' button.
If using an interfaced/integrated EMR application, contact the software vendor to verify and locate any date format settings contained within the software.
Step 2:
Validate the time set on the computer is correct and update if necessary.
If the software is installed on a local computer, right-click on listed time on the bottom right hand corner of the screen > click 'Adjust Date/Time' > update date.
If the software is installed remotely and accessed via RDP connection or Citrix session, contact server administrator to update date.
Step 3:
Perform a diagnostic test to verify that the report date is now appearing correctly
If the report date is still incorrect, contact Midmark Diagnostics Group Support Services at 800.624.8950 x2.