The Joint Commission highlighted the use of CareFlow Staff Duress at a New Jersey Medical Center where, despite a 39% increase in violence, there was a:
93.5% decrease of days lost from work
89% decrease in lost wages4
STRENGTHEN SAFETY TO PROTECT YOUR CAREGIVERS
Violence in healthcare is at crisis levels, and care teams deserve the peace of mind knowing that their safety is a priority. CareFlow RTLS, real-time locating system (RTLS) technology, delivers information to help guide operations and decision making. Staff can respond to duress events more efficiently, reducing injuries and associated costs. CareFlow Staff Duress provides caregivers with a personal duress button to signal for help in volatile situations so help can be sent to their location.
PROVIDE PEACE OF MIND
In response to the increase in violence towards healthcare workers, The Joint Commission created three elements of performance (EPs) and two revised EPs, which took effect January 1, 2022.5 CareFlow Staff Duress can help you be compliant with these requirements.
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Hospitals Manage Safety and Security Risk (EC.02.01.01) | ✓ |
Hospitals Collect Information to Monitor Conditions in the Environment (EC.04.01.01) | ✓ |
Leaders Create and Maintain a Culture of Safety and Quality Throughout the Hospital (LD.03.01.01) | ✓ |
MANAGING SAFETY + SECURITY RISK
The Joint Commission requires that hospitals take actions to mitigate or resolve workplace violence, safety and security risks. With the CareFlow Staff Duress solution, a badge is equipped with a discreet button to help staff instantly signal for assistance, without escalating the situation.
COLLECTING DATA TO MONITOR CONDITIONS
CareFlow RTLS offers reporting on staff duress incidents including which areas of the facility experience the most calls, who called for help, what time each call was initiated and how long each call remained open.
CREATING + MAINTAINING A CULTURE OF SAFETY + QUALITY
By providing your staff with a system they can use and trust, you're committing to them that you care about their safety and well-being. CareFlow Staff Duress can help you design a safer workplace, give peace of mind to your staff and provide actionable data on your health system's safety commitment.
1 Fact Sheet | Workplace Violence in Healthcare, 2018 | April 2020.” U.S. Bureau of Labor Statistics. April 2020
2 "Managing the risk of violence against health care workers: Effective solutions needed.” Medical Economics. July 2023
3 OSHA's $afety Pays Program.” OSHA. 2022
4 "New Jersey Medical Center Staff Assist Case Study." Midmark RTLS. 2019
5 R3 Report Issue 30: Workplace Violence Prevention Standards.” The Joint Commission. 2022.