Addressing Joint Commission Standards


with CareflowTM RTLS


Incidents of violence in healthcare are rising

Incidents of violence in healthcare are rising

5x

more violent injuries than overall workforce1

115%

increase in violence since 20212

$45,000

minimum cost of staff injury3

5x

more violent injuries than overall workforce1

115%

increase in violence since 20212

$45,000

minimum cost of staff injury3

 

 

 

 

STAFF SAFETY BEST PRACTICE

 

The Joint Commission highlighted the use of CareFlow Staff Duress at a New Jersey Medical Center where, despite a 39% increase in violence, there was a:

93.5% decrease of days lost from work

89% decrease in lost wages4


 

 

 

STRENGTHEN SAFETY TO PROTECT YOUR CAREGIVERS

Violence in healthcare is at crisis levels, and care teams deserve the peace of mind knowing that their safety is a priority. CareFlow RTLS, real-time locating system (RTLS) technology, delivers information to help guide operations and decision making. Staff can respond to duress events more efficiently, reducing injuries and associated costs. CareFlow Staff Duress provides caregivers with a personal duress button to signal for help in volatile situations so help can be sent to their location.

 

PROVIDE PEACE OF MIND

  • Personal mobile duress button
  • Discreet and easy to use
  • Automated notifications of who, where and when
  • Centralized incident and alert management
  • Alerts sent to workstations and other systems via interfaces
  • Detailed reporting of incident initiation and response

CareFlow Staff Duress enables compliance to standards

In response to the increase in violence towards healthcare workers, The Joint Commission created three elements of performance (EPs) and two revised EPs, which took effect January 1, 2022.5 CareFlow Staff Duress can help you be compliant with these requirements.


The Joint Commission Elements of Performance5


CareFlow Staff Duress

Hospitals Manage Safety and Security Risk (EC.02.01.01)

✓

Hospitals Collect Information to Monitor Conditions in the Environment (EC.04.01.01)

✓

Leaders Create and Maintain a Culture of Safety and Quality Throughout the Hospital (LD.03.01.01)

✓


    MANAGING SAFETY + SECURITY RISK

    The Joint Commission requires that hospitals take actions to mitigate or resolve workplace violence, safety and security risks. With the CareFlow Staff Duress solution, a badge is equipped with a discreet button to help staff instantly signal for assistance, without escalating the situation.

    COLLECTING DATA TO MONITOR CONDITIONS

    CareFlow RTLS offers reporting on staff duress incidents including which areas of the facility experience the most calls, who called for help, what time each call was initiated and how long each call remained open.

    CREATING + MAINTAINING A CULTURE OF SAFETY + QUALITY

    By providing your staff with a system they can use and trust, you're committing to them that you care about their safety and well-being. CareFlow Staff Duress can help you design a safer workplace, give peace of mind to your staff and provide actionable data on your health system's safety commitment.

    Black nurse in blue scrubs pressing button

    1 Fact Sheet | Workplace Violence in Healthcare, 2018 | April 2020.” U.S. Bureau of Labor Statistics. April 2020
    2 "Managing the risk of violence against health care workers: Effective solutions needed.” Medical Economics. July 2023
    3 OSHA's $afety Pays Program.” OSHA. 2022
    4 "New Jersey Medical Center Staff Assist Case Study." Midmark RTLS. 2019
    5 R3 Report Issue 30: Workplace Violence Prevention Standards.” The Joint Commission. 2022.